Tony Kapper, Francis DePetro, Dale Ewers, Rick Shreve and Tom Capozzi are among an elite group of Ford Dealership employees to be recognized with the 2013 Ford Employee Excellence Award. The award honors dealership employees who have excelled in sales and provided exceptional customer service and satisfaction. Pictured above are Capozzi, left, and DePetro. Ewers, Shreve and Kapper were unable to be included in the photo. "Earning this award is a reflection of our staff's commitment to delivering the best customer experience possible" said Mike Iemma, owner of Park Ford. "I couldn't be more proud of Tony Kapper, Francis DePetro, Dale Ewers, Rick Shreve and Tom Capozzi in receiving this recognition, especially since it comes from the people we value most -- our customers. They're the reason they were able to achieve this award." According to Elisa Milano, Ford Motor Co. Akron/Canton zone manager, "To achieve Ford Employee Excellence Award, dealership employees must exceed customer expectations every day. The pursuit of excellence is not for the faint of heart -- it requires passion, tenacity and, of course, hard work. This prestigious award salutes those top-performing Ford dealership employees that embrace these philosophies, achieving among the highest levels of customer satisfaction -- in both sales and service -- in automotive retailing."